When a payout issue occurs, both you and your player need to know the next steps involved in order to handle the situation smoothly. Thankfully, a hand pay is an easy process and we can work together to get the winning money into the player’s hand quickly.
Click the link below to download the hand pay instructions for your employees to memorize and master.
EMPLOYEE INSTRUCTIONS
Click the link below to download a printable poster than can be displayed in your gaming area so all of your players know what to do if there is a payout issue.
PLAYER INSTRUCTIONS POSTER
Please contact us if you have any questions.
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